The Process for Caravan Insurance Repairs
Throughout the process, we are on hand to communicate directly with your insurer to get things fixed for you as quickly as possible and to the highest standard.
Due to the size of our team we can turn around repairs quickly, and can work within a tight timeframe if needed. We’re here to help at any step of the process. If you have any questions, don’t hesitate to give us a call!

Lodge your claim with your insurer
Submit your claim with your caravan insurer along with any images and information they require. Make sure you keep your claim number handy.
Quotation
Once we have completed our inspection and reviewed the damage, our quote is sent directly to your insurer. As a preferred caravan insurance repairer for most insurance companies, our quotes are often accepted the first time. Occasionally for large jobs, your insurer may request an alternative quote. It is important to know, that while your insurance company may want to proceed with the repairer offering the lowest quote, the choice of repairer is yours.
What's Covered
Most caravan insurance policies cover accidental damage, storm damage, and theft, but the specifics vary between insurers. If you're unsure what your policy covers, it's worth checking directly with your insurance provider before you lodge a claim so there are no surprises.
Getting Back on the Road
Once repairs are complete, we carry out a full quality check before handing your caravan back so you can get back to travelling with confidence.
Contact us to arrange an initial inspection
Our claims team will arrange for one of our experienced caravan insurance repairers to inspect your van. In most cases, we can come to you to complete the quote, often on the same day. If a more extensive inspection is required we can tow your van to our yard.
Repairing your caravan
Once we receive the repair authority from your insurer we get started on ordering parts straight away. Work starts as soon as your parts arrive. If your caravan is already with us, we will get started right away, otherwise, we will organise drop off / pick up.
Why Choose Us for Caravan Insurance Repairs
As a Licensed Repairer with certified technicians, we handle everything from minor dents to full structural rebuilds. Our workshop is equipped to work on all makes and models, and we keep you updated throughout the caravan insurance repairs process so you always know where your van is up to. We work efficiently to minimise downtime, so you can get back to enjoying your caravan sooner.
What our customers say on Google
Lodge your claim with your caravan insurer, along with any photos and information they ask for, and keep your claim number handy. Then send us your claim number and we will handle the rest, from inspection and quoting through to dealing with your insurer.
No. Your insurer may prefer to go with the lowest quote, but the choice of repairer is yours. As a recommended caravan insurance repairer for most insurers, our quotes are often accepted the first time.
In most cases, yes. One of our experienced insurance repairers can come to you to complete the quote, often on the same day. If a more detailed inspection is needed, we can tow your caravan to our Rockingham workshop.
Most caravan insurance policies cover accidental damage, storm damage and theft, but the details vary between insurers. Check your policy with your insurer before you lodge a claim so there are no surprises.
It depends on the damage and how quickly parts arrive. We order parts as soon as your insurer approves the repair, and work starts as soon as they arrive. The size of our team means we can turn repairs around quickly and work to tight timeframes when needed.
Yes. As a licensed repairer with certified technicians, we repair all makes and models, from minor dents and awning replacements to full structural rebuilds.
