Caravan Insurance Repairs

No matter whether it’s a minor dent, awning replacement or a complete side swipe, we are here to lend an ear and look after your pride and joy. Simply send us your claim number, and we'll handle the rest.

We're a Recommended Provider of Caravan Insurance Repairs for Most Insurers

Since our inception, we have grown to become WA's largest and most trusted caravan repair workshop and are the major caravan insurance repairer for our area. Across our team, we have a combined 200+ years of industry experience in caravan repairs and rebuilds. We pride ourselves on our quality of service and work, using genuine parts and the best standard workmanship to get the job done in an efficient manner. Our caravan insurance repairs team works directly with your insurer from lodgement through to completion, so you can find out more about the insurance repair process before you get started.
Caravan Insurance Repairs workshop in Perth, Mandurah and Rockingham

The Process for Caravan Insurance Repairs

Throughout the process, we are on hand to communicate directly with your insurer to get things fixed for you as quickly as possible and to the highest standard.

Due to the size of our team we can turn around repairs quickly, and can work within a tight timeframe if needed. We’re here to help at any step of the process. If you have any questions, don’t hesitate to give us a call!

Process Caravan Repair Insurance

Lodge your claim with your insurer

Submit your claim with your caravan insurer along with any images and information they require. Make sure you keep your claim number handy.

Quotation

Once we have completed our inspection and reviewed the damage, our quote is sent directly to your insurer. As a preferred caravan insurance repairer for most insurance companies, our quotes are often accepted the first time. Occasionally for large jobs, your insurer may request an alternative quote. It is important to know, that while your insurance company may want to proceed with the repairer offering the lowest quote, the choice of repairer is yours.

What's Covered

Most caravan insurance policies cover accidental damage, storm damage, and theft, but the specifics vary between insurers. If you're unsure what your policy covers, it's worth checking directly with your insurance provider before you lodge a claim so there are no surprises.

Getting Back on the Road

Once repairs are complete, we carry out a full quality check before handing your caravan back so you can get back to travelling with confidence.

Contact us to arrange an initial inspection

Our claims team will arrange for one of our experienced caravan insurance repairers to inspect your van. In most cases, we can come to you to complete the quote, often on the same day. If a more extensive inspection is required we can tow your van to our yard.

Repairing your caravan

Once we receive the repair authority from your insurer we get started on ordering parts straight away. Work starts as soon as your parts arrive. If your caravan is already with us, we will get started right away, otherwise, we will organise drop off / pick up.

Why Choose Us for Caravan Insurance Repairs

As a Licensed Repairer with certified technicians, we handle everything from minor dents to full structural rebuilds. Our workshop is equipped to work on all makes and models, and we keep you updated throughout the caravan insurance repairs process so you always know where your van is up to. We work efficiently to minimise downtime, so you can get back to enjoying your caravan sooner.

CUSTOMER REVIEWS

What our customers say on Google

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David Stobbie profile picture
David Stobbie
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I brought a van on consignment from rv Solutions. Dean , Shauna and infact the whole team were awesome to deal with. They made sure everything was spot on before we took ownership. Would definitely recommend these guys. Thank you.
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Jason Harris profile picture
Jason Harris
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The customer service received from our Customer sales representative was outstanding. She was tenacious and driven to ensure any questions and issues we had were dealt with straight away.
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anita reick profile picture
anita reick
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I bought my 2015 Jayco Journey Outback and there were a couple of things I wanted added and a couple of small repairs. Liam the service manager was extremely helpful and explained everything to me. There was a problem with the poptop shutting evenly but between Liam and two other men that worked there, they adjusted a few things and got it all fixed up. Absolutely 5 star service, highly recommend. In fact all the staff are lovely and helpful, must be a great place to work.
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Anita Reick profile picture
Anita Reick
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I picked up my 2015 Jayco Journey OUTBACK today. The crew were all cleaning it inside and out when I arrived, I had arrived early. They did a fantastic job. One of the mechanics explained the hitch to me and said they had given it a service and did the bearings as well. Mel took me on the guided tour and explained everything in detail, she was truly wonderful. Even when she didnt know the answer, she found out. Such amazing service. Highly recommended 👌
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Cath Wyber profile picture
Cath Wyber
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Have just picked up Caravan from RV Solutions in Rockingham. Shauna Mel Dean and the team all went out of their way to ensure the Caravan in perfect working order Shauna was very professional and thorough with the handover, highly recommend this business Peter and Cathy Wyber
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Kellee Partridge profile picture
Kellee Partridge
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We felt Mel was extremely thorough with handover. Support from workshop was awesome..
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George Cook profile picture
George Cook
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Great company with quality customer service you don't see much these days. Mel and Dean sorted me out with my caravan purchase, making arrangements to accommodate my need to travel from a far and get going quickly (and on a Friday right before knockoff). The team in the workshop sorted out my trailer plug when it wasn't the correct configuration, in record time. Mel showed me over every inch of the van and explained how everything worked, very knowledgeable. Dean handle correspondence and made sure the van was ready to go when I arrived. They even identified some part weren't working and had them replaced with brand new prior to my arrival. I was very pleased with my purchase and the exceptional customer service that came with it. I'd definitely recommend them if you're looking to purchase a new or used caravan or camper.
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Dave Mallet profile picture
Dave Mallet
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Great experience purchasing my van from RV solutions for the first time. Had some issues with rego transfer due to previous owner but Mel went above and beyond to get me on the road as quick as possible. Will definitely be using these guys again and would recommend them to everyone.
Posted on Google Google
Helen Blackadder profile picture
Helen Blackadder
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Exceptionally welcoming staff, with an abundance of knowledge and able to answer all my questions. Definitely a go to place for people who are interested in caravans
"Very fast response times, excellent service. I am looking forward to the refurbishment of our enclosed trailer." Joanna
"Great, friendly, reliable service. Will definitely be using there expertise again!" Sharon Mccabe
"Great service, very helpful. Easy to find and easy parking. Parts required available." Peter Everingham
"Full brake/bearing service. Replace awning and lodged insurance claim. Replaced damaged hatch door. All work done in professional and timely manner" Phil Grimbly
"Excellent service and very professional with the workmanship" Dale Smith
How do I start a caravan insurance repair?

Lodge your claim with your caravan insurer, along with any photos and information they ask for, and keep your claim number handy. Then send us your claim number and we will handle the rest, from inspection and quoting through to dealing with your insurer.

Do I have to use the repairer my insurer recommends?

No. Your insurer may prefer to go with the lowest quote, but the choice of repairer is yours. As a recommended caravan insurance repairer for most insurers, our quotes are often accepted the first time.

Can you inspect my caravan at my home?

In most cases, yes. One of our experienced insurance repairers can come to you to complete the quote, often on the same day. If a more detailed inspection is needed, we can tow your caravan to our Rockingham workshop.

What does caravan insurance usually cover?

Most caravan insurance policies cover accidental damage, storm damage and theft, but the details vary between insurers. Check your policy with your insurer before you lodge a claim so there are no surprises.

How long does a caravan insurance repair take?

It depends on the damage and how quickly parts arrive. We order parts as soon as your insurer approves the repair, and work starts as soon as they arrive. The size of our team means we can turn repairs around quickly and work to tight timeframes when needed.

Do you repair all makes and models?

Yes. As a licensed repairer with certified technicians, we repair all makes and models, from minor dents and awning replacements to full structural rebuilds.